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Customer Support

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Network of experts one call away

Taking ownership of our products and looking after our customers at all times are both key Vacon standards. VACON Customer Support means there is someone available – 24/7 – who can offer informed answers on any Vacon-related issue. Our support network is truly global; wherever you are in the world, there will always be someone nearby who can respond to any queries about technical or product support.

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Case studies


VACON NXP System Drive is a standardized system drive that can be configured using pre-engineered, verified options. This simplifies integration and installation, and also brings end users significant lifecycle benefits such as lower maintenance costs and a minimal need for spare parts and training. At a paper mill in Brazil, the VACON NXP System Drive is powering a paper machine and a winder.

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Have you ever tasted beer made of spelt or emmer wheat? Malmgård Brewery in Loviisa, Finland, is using domestic cereals, spring water and hydro power to brew special beers with great passion, dedication and professionalism. The process is made even more environmentally friendly by VACON® AC drives that help the delicate process to run smoothly.

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