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Customer Support

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Network of experts one call away

Taking ownership of our products and looking after our customers at all times are both key Vacon standards. VACON Customer Support means there is someone available – 24/7 – who can offer informed answers on any Vacon-related issue. Our support network is truly global; wherever you are in the world, there will always be someone nearby who can respond to any queries about technical or product support.

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Case studies


Would you like to have support that goes far beyond robust products? Let’s say, specialized engineering support and exclusive training? Support that in essence would be available every step of the way? Vacon’s new Partner Program is the answer.

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Kolmeks’ pumps are known for reliability and efficiency. Their new family of in-line pumps is integrated with VACON 20 Cold Plate AC drives to enable control according to actual needs, which improves energy efficiency and brings also other benefits. The teamwork of Chinese, Italian and Finnish experts resulted in a perfect match.

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