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Customer Support


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Network of experts one call away

Taking ownership of our products and looking after our customers at all times are both key Vacon standards. VACON Customer Support means there is someone available – 24/7 – who can offer informed answers on any Vacon-related issue. Our support network is truly global; wherever you are in the world, there will always be someone nearby who can respond to any queries about technical or product support.

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Features


Case studies

VACON-AC-drives-on-Baltika

Baltika is the world’s first oblique icebreaking vessel, classified as a multipurpose emergency and rescue vessel. The main propulsion azimuth propulsors — delivered by Steerprop, from Rauma, Finland — are controlled by VACON® AC drives. In comparison to a traditional hydraulic steering system, modern AC drive control is more accurate, reliable and silent. Additional benefits include smaller space requirements and easy installation.

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Vacon-Partner-Program

Would you like to have support that goes far beyond robust products? Let’s say, specialized engineering support and exclusive training? Support that in essence would be available every step of the way? Vacon’s new Partner Program is the answer.

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